Cancellation policy

Cancellations

You may request cancellation of your order by emailing us at info.surgesolutions@gmail.com or through our Contact Us page.

Orders can only be cancelled if the cancellation request is received before the order has been dispatched.

Once an order has been dispatched, it can no longer be cancelled. Any applicable return or refund requests will be handled in accordance with our Returns & Refunds Policy.

To help us process your request, please include your order number and the email address used when placing the order.

We will confirm by email whether your cancellation has been accepted.